Refund Policy

At OnlineMarriageBiodata, we strive to provide the best possible experience and premium products. However, due to the nature of our products being digital assets, we have a strict no-refund policy.

1. Digital Nature of Products

Our services provide immediate access to downloadable PDF files once a payment is successfully completed. These are considered digital goods, and once they have been accessed or downloaded, they cannot be "returned."

Therefore, all sales on OnlineMarriageBiodata are final.

2. Troubleshooting and Support

While we do not offer refunds, we are fully committed to ensuring you receive the product you paid for. If you encounter any technical issues after payment, such as:

• The PDF failed to download.
• The download link didn't appear.
• The template did not render correctly.

Please contact our support team immediately. We will manually generate and email you your PDF biodata within 24 hours of receiving your request and proof of payment.

3. Non-Payment Failures

In the event that money is deducted from your bank account but the transaction is marked as "Failed" on our platform, the refund will typically be processed automatically by Razorpay or your bank within 5-7 business days. We do not have control over these banking processes.

4. Contact Us

If you have any questions or are experiencing issues with your purchase, please contact us at:onlinemarriagebiodata@gmail.com